Your finer professional
residential cleaning company
As most of our customers are not home the homeowner is responsible for entry. If we cannot gain entry to your home you will still be responsible for the cleaning cost. A great solution is to obtain
a lock box and put it in a secure, discreet area and please make sure your alarm system is off.
If you live in a apartment or condominium please check with management on allowing vendors to your unit and also let us know about the parking situation on the day of the clean.
To prepare for the cleaner please make sure surfaces are tidied up and and items picked up off the floor. This way the cleaner has more time to spend on cleaning. We will however, straighten blankets and pillows and make your place look fabulous when you arrive home. Please let us know before your cleaning day if you would like extra services so we can schedule any extra time.
Also, during the warm summer months we ask that you please turn on your air conditioning for the cleaners. If it is too hot it could cause heat exhaustion and some cleaners may not clean your home, so they would appreciate that.
Because we care about our cleaners we ask that if any of your family members are ill please call to reschedule before the cleaner arrives.
We accept checks, credit cards, Paypal and Square Credit and Square Cash. We ask that however you choose to pay that payment is received within a day of your housecleaning. This helps greatly with payroll and would be much appreciated.
Please keep in mind your first clean may cost more than the regular clean.
Holidays, Work Hours and Rescheduleing
We do not work on any national holidays and will try, if we can, to reschedule your cleaning, but because most of our cleaners have a very full schedule we may not be able to fit you in, but we
will give it our best shot to help you with the holidays. Also, if you need to reschedule your cleaning day we will try, but cannot guarantee another day and may have to wait until your next scheduled date. We schedule all cleans during the business day Monday - Friday only.
We do love pets but if your pet is timid or afraid of new people and vacuums we ask that you put them in a kennel, or keep them in a secure area. We also do not pick up any feces, blood, urine
All house cleaners have had background checks and their references checked. Kristi Klean only hires professional cleaners with a year or more of experience. They are independent contractors
with customers of their own who probably are already working in your neighborhood. Your home
will be cleaned by the same cleaner each time.
Of course tips are always appreciated if your cleaner does a great job. Normally, during the holiday season customers seem to tip more and is always appreciated.
Our cleaning schedule works on a rotating basis of every week, two weeks, or four weeks with ongoing service.
Cleaning Supplies and Equipment
Our cleaners supply all the green cleaning solutions and equipment to clean your home. If you have a special product you would like them to use please leave it out on the day of the clean. Also, if you have pets, your cleaner may want to use your vacuum as they don't like bringing a vacuum with
pet hair to a home that doesn't have pets.
St. Louis Park, Edina, Minneapolis, Golden Valley, Maid Service, cleaning, housecleaning, home services, Better Business Bureau accredited business
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